Terms & Conditions

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1. Global Disclaimers

Non-Medical Services Disclaimer

EndLyme LLC is not a medical provider. We do not offer diagnosis, treatment, prescriptions, medical evaluations, or emergency services.
All services are non-medical, educational, and wellness-based.

Clients must consult their licensed healthcare provider for all medical decisions.

General Wellness Product Disclaimer (FDA-Compliant)

Any wellness equipment accessed through EndLyme LLC:

  • Is considered a general wellness product
  • Is not intended to diagnose, treat, cure, or prevent disease
  • Has not been evaluated by the FDA

Always consult a physician before using wellness equipment.

Coaching Disclaimer

EndLyme LLC provides coaching that includes lifestyle support, organization, accountability, and treatment navigation discussions.
Coaching does not include: therapy, crisis intervention, medical advice, or interpretation of labs.


2. Copyright & Intellectual Property

© EndLyme LLC. All Rights Reserved.

All content on this website—including branding, text, graphics, PDF guides, designs, and videos—is owned by EndLyme LLC.
Unauthorized use may result in DMCA action and civil liability.


3. Privacy Policy

What We Collect

  • Contact information
  • Application data
  • Non-diagnostic health summaries
  • Coaching communications
  • Website analytics

How Your Data Is Used

  • To provide coaching and administrative services
  • To support financing applications
  • To improve platform performance
  • To communicate updates

Data Sharing

We only share data with:

  • Financing partners (with client consent)
  • Technical service providers
  • Legal authorities if required by law

EndLyme LLC does not sell or rent personal data.


4. Terms & Conditions

Acceptance of Terms

By purchasing or using our services, you agree to all policies, disclaimers, and terms listed on this page.

Nature of Services

EndLyme LLC provides:

  • Non-medical coaching
  • Wellness education
  • Financing application assistance
  • Resource guidance
  • Access to general wellness amenities

EndLyme LLC does not provide:

  • Medical treatment
  • Therapy
  • Emergency care

Limitation of Liability

EndLyme LLC is not liable for:

  • Injuries related to equipment
  • Misinterpretation of coaching discussions
  • Financial losses
  • Third-party lender decisions
  • Website errors
  • Direct or indirect damages

Clients agree to use all services at their own risk.

Indemnification

Clients agree to indemnify and hold harmless EndLyme LLC from any claims arising from equipment use, financing decisions, or participation in coaching.


5. Financing Policy

A. Program Support Fee (For clients using EndLyme services)

A 10% Program Support Fee applies to:

  • Coaching-related financing
  • Wellness programs
  • Home wellness equipment financing

This fee covers administrative support, document assistance, client management, and program setup.

This is not a loan fee, broker fee, or lender charge.

B. Administrative & Processing Fee (For clients NOT using EndLyme services)

A separate 10% Administrative & Processing Fee applies when a client:

  • Does not join EndLyme coaching or programs
  • Uses EndLyme solely for financing support

This fee covers administrative workload, communication with lenders, and document review.
It is not tied to loan approval and is non-refundable once work begins.

C. Referral Fee Disclosure (FTC Compliant)

If EndLyme LLC receives marketing or referral compensation from a lender, it will be disclosed clearly.
These fees do not affect client loan terms.

All financing decisions are made by independent third-party lenders.


6. Cancellation Policy

Coaching Sessions

  • Require 24-hour notice
  • Missed sessions may be charged in full

Coaching Packages

  • Used sessions are non-refundable
  • Administrative fees are non-refundable
  • Unused sessions may be prorated at EndLyme’s discretion

Equipment & Financing Orders

These follow the cancellation, refund, or return policies of the third-party provider or lender.


7. Continuity of Care Promise

EndLyme LLC has a no-turning-away philosophy.
Even if services are paused or finances change:

  • We continue offering emotional support
  • We help you explore alternative financing
  • We guide you toward resources
  • We stay with you throughout your healing journey

Healing should never be denied.


8. Emotional Safety & Support

EndLyme provides compassionate emotional support, but does not provide therapy or crisis intervention.

If you are in danger or emotional crisis, please contact:

  • 911
  • National Suicide Hotline: 988
  • Your nearest emergency services

9. Special Support for Fragile Patients

We offer optional accommodations for clients who are:

  • Bedbound
  • Neurologically sensitive
  • Cognitively impaired
  • Experiencing severe flares

Accommodations depend on availability and are not guaranteed.

Caregivers may participate with written consent.

10. Official 10% Fee Disclosure

EndLyme LLC charges:

  • 10% Program Support Fee for clients using EndLyme coaching or services
  • 10% Administrative & Processing Fee for clients who do not use EndLyme services but request financing support

These fees are service-related, not loan-related, and not tied to approval.

11. Contact Information

For policy questions, support, or clarification:
📧 support@endlyme.org